Shipping policy

Shipping Information

We deliver across Pakistan with special care for your precious lighting and decor items

Secure Packaging

All items are carefully wrapped with multiple protection layers

Real-time Tracking

Track your order from dispatch to doorstep delivery

On-time Delivery

95% of orders delivered within the estimated timeframe

Safe Handling

Special care for fragile chandeliers and mirrors

Shipping Calculator

Calculate your delivery cost and time

Your City

Order Value (PKR)

₨

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Shipping Zones

Delivery times and rates vary by location

Zone A

Major Cities

Standard Delivery

FREE*

2-3 days

Express Delivery

PKR 500

1-2 days

Free shipping over PKR 10,000

Zone B

Secondary Cities

Standard Delivery

PKR 300

3-5 days

Express Delivery

PKR 700

2-3 days

Free shipping over PKR 15,000

Zone C

Other Areas

Standard Delivery

PKR 500

5-7 days

Express Delivery

PKR 1000

3-4 days

Free shipping over PKR 20,000

Our Packaging Process

Every item is packed with care to ensure safe delivery

✅

Quality Check

Each item is inspected before packing

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Bubble Wrap

Multiple layers of protective wrap

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Foam Padding

Custom foam inserts for fragile items

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Sturdy Box

Double-walled corrugated boxes

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Fragile Labels

Clear handling instructions

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Dispatch

Handed to trusted courier partner

Our Trusted Delivery Partners

🚚

TCS

4.8

50K+ deliveries

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Leopards

4.7

30K+ deliveries

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M&P

4.6

20K+ deliveries

International Shipping

We ship to select countries worldwide

Supported Countries

UAESaudi ArabiaUKUSACanadaAustralia

International Rates

Rates calculated at checkout
7-14 business days delivery
Full tracking provided
Customs duties may apply

Shipping FAQs

How are fragile items like chandeliers shipped?

All fragile items are wrapped in multiple layers of bubble wrap, placed in custom foam inserts, and shipped in reinforced double-walled boxes. We mark all packages as 'FRAGILE' and use premium shipping services.

Can I change my delivery address after placing an order?

Yes, you can change your delivery address within 2 hours of placing the order by contacting our support team. After the order is dispatched, address changes are not possible.

What happens if my package is damaged during delivery?

If you receive a damaged package, please document it with photos and contact us within 24 hours. We offer full replacement or refund for items damaged during transit.

Do you offer same-day delivery?

Same-day delivery is available in Lahore for orders placed before 12 PM on weekdays. Additional charges apply. Contact us to arrange same-day delivery.

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